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המלצות וחוות דעת

ביקשנו מלקוחות לשתף אותנו בחווית השימוש בכרטיס הסים של Telaway - הבאנו את התגובות לכאן!


Shimon Abutbul
Tel Aviv, Israel
Feb 2017
מה היתה דאגתכם העיקרית לפני הנסיעה לגבי קניית סים לארה"ב?

"דאגתי העיקרית הייתה הקליטה ונוחות הגלישה!! לצערי חוויתי ניסיון לא טוב בשנים האחרונות!!"

כעת, שהשתמשתם בסים שלנו, איך תגדירו את השירות שלנו בארה''ב?

"למען הסדר הטוב הנסיעה הזאת היתה רק למיאמי בלבד!! הגלישה הייתה מצויינת לא פחות!! שיחות הטלפון היות טובות מאוד למעט מקרים בודדים הכל התנהל קשורה."


Tomar Shaman
Tel Aviv, Israel
Feb 2017
מה היתה דאגתכם העיקרית לפני הנסיעה לגבי קניית סים לארה"ב?

"שיעבוד בארה"ב ללא תקלות"

כעת, שהשתמשתם בסים שלנו, איך תגדירו את השירות שלנו בארה''ב?

"מצוין"


R.T
Tel Aviv, Israel
Feb 2017
מה היתה דאגתכם העיקרית לפני הנסיעה לגבי קניית סים לארה"ב?

"אי זיהוי של המכשיר את הסים ב. שלא יהיה קליטה באיזורים בהם ביקרתי"

כעת, שהשתמשתם בסים שלנו, איך תגדירו את השירות שלנו בארה''ב?

"בוורגיניה היה טוב בוורמוט לא היה קליטה בכלל!!!"


Ayelet Naaman
Tel Aviv, Israel
Jan 2017
מה היתה דאגתכם העיקרית לפני הנסיעה לגבי קניית סים לארה"ב?

"למצוא סים בקלות ולא להתחיל לחפש חנות על חשבון זמן הטיול"

כעת, שהשתמשתם בסים שלנו, איך תגדירו את השירות שלנו בארה''ב?

"מעולה. הכל עבד נהדר"


Rachel R.
Afula, Israel
Dec 2016
מה היתה דאגתכם העיקרית לפני הנסיעה לגבי קניית סים לארה"ב?

"שלא תהיה קליטה"

כעת, שהשתמשתם בסים שלנו, איך תגדירו את השירות שלנו בארה''ב?

"מעולה"


Sharon A.
Israel, Israel
Nov 2016
מה היתה דאגתכם העיקרית לפני הנסיעה לגבי קניית סים לארה"ב?

"הדאגה העיקרית שלי היתה שהסים לא יעבוד בארה"ב."

כעת, שהשתמשתם בסים שלנו, איך תגדירו את השירות שלנו בארה''ב?

"שירות מצויין."


Hadar
Kfar Yonah, Israel
Nov 2016
מה היתה דאגתכם העיקרית לפני הנסיעה לגבי קניית סים לארה"ב?

"עלויות שיחה ובעיקר אינטרנט"

כעת, שהשתמשתם בסים שלנו, איך תגדירו את השירות שלנו בארה''ב?

"הכל עבד מעולה, אשמח להמליץ עליכם לחברים ומכרים"


Eliezer G.
Jerusalem, Israel
Nov 2016
מה היתה דאגתכם העיקרית לפני הנסיעה לגבי קניית סים לארה"ב?

"נוחות, זמינות, ללא הגבלה שיחות וגלישה"

כעת, שהשתמשתם בסים שלנו, איך תגדירו את השירות שלנו בארה''ב?

"מחיר ושירות מעולה, כיסוי וקליטה מעולים, הוראות הפעלה מצויינות וברורות. תענוג"


Od Assaf Topol
Maale Adumim, Israel
Sep 2016

מה היה הערך העיקרי של השירות?

"ווצאפ וטלפון "

האם תמליץ על השרות שלנו לחברים?

"כן"

O.S
Tel Aviv, Israel
Sep 2016

What was your biggest concern before your trip regarding purchasing a SIM card for the USA?

"That I wouldn't get the sim on time."

Now that you've used the SIM card, how do you feel about the Telaway service?

"Calls quality was very good, network coverage (I was in Detroit Mi area) was fair."

Esther Cohney
Bet Shemesh, Israel
Sep 2016

What was your biggest concern before your trip regarding purchasing a SIM card for the USA?

"Sim wouldnt work for calls right away, data wouldnt work or would run out"

Now that you've used the SIM card, how do you feel about the Telaway service?

"Love it"

Marsha Wolicki
Bet Shemesh, Israel
Sep 2016

What was your biggest concern before your trip regarding purchasing a SIM card for the USA?

"Putting it into the phone and taking it out."

Now that you've used the SIM card, how do you feel about the Telaway service?

"I accidently removed the SIM using the smallest option. I eventually figured out what I did wrong and succeeded in putting the card in the medium sized frame, and reinserting it in the phone. It would have been helpful to have a warning telling me that there are sizes, and to push out the card that matches the size of the one in my phone."

Rachel
Jerusalem, Israel
Jul 2016

What was the best feature or value of the Telaway service?

"Good reception"

Would you recommend Telaway to a friend?

"Yeah"

Lesley
Tel Aviv, Israel
Jul 2016

What was your biggest concern before your trip?

"That it wouldnt work the way it was meant to"

Now that you've used the SIM card, how do you feel about the Telaway service?

"best sim"

Cindy Azoulay
Ramat Gan, Israel
Jul 2016

What was your biggest concern before your trip?

"No concerns"

Now that you've used the SIM card, how do you feel about the Telaway service?

"This was the best alternative I have used for communication while abroad."

Isabela
Beer Sheva, Israel
Jul 2016

? מה היה הערך העיקרי של השירות

"מענה זמין 24/7 השבוע"

? האם תמליץ על השרות שלנו לחברים

כן

Ionatan
Od Hasharon, Israel
Jun 2016

? מה היה הערך העיקרי של השירות

"המספר הישראלי מצויין. יכולתי לקבל את כל השיחות שלי כרגיל."

? האם תמליץ על השרות שלנו לחברים

" בוודאי. וכמובן שאשתמש בו שוב בנסיעה הקרובה"

Shucran Flores
Ramat Hasharon, Israel
Mar 2016

? מה היתה דאגתכם העיקרית לפני הנסיעה לגבי קניית סים לארה"ב

"בעיות קליטה עם נסים של טי מובייל כי היה לנו ניסיון רע בעבר איתם"

? כעת, שהשתמשתם בסים שלנו, איך תגדירו את השירות שלנו בארה''ב

"נוח. היה מצויין. הכנסתי את הסים למכשיר והוא עבד ישר למעט מקומות ספורים היתה קליטה מושלמת."

M. H.
Holon, Israel
Mar 2016

מה היה הערך העיקרי של השירות?

"אינטרנט עבד ללא בעיות גלישה מהירה. שיחות עברו חלק ללא ניתוקי ב 99% מהשיחות"

?האם תמליץ על השרות שלנו לחברים

"ברור"

Shay
Tel Aviv, Israel
Mar 2016

מה היה הערך העיקרי של השירות?

"אינטרנט ללא הגבלה, מחיר נמוך"

?האם תמליץ על השרות שלנו לחברים?

"בהחלט!"

Stanley Dalnekoff
Jerusalem, Israel
Mar 2016

What was your biggest concern before your trip regarding purchasing a SIM card for the USA?

"I was concerned the service would not work as advertised. Had previous bad experience with another company on trip to USA."

Now that you've used the SIM card, how do you feel about the Telaway service?

"I was extremely satisfied with the service starting with my visit to your Jerusalem office. Your employee was extremely efficient and helpful in explaining your product and added the SIM card to my phone on the spot. Your arrangement with T-Mobile, a major US carrier, is also a very big advantage."

Ori A.
Rishon Letzion, Israel
Feb 2016

?מה היה הערך העיקרי של השירות

"להיות זמין בכל החזיתות,אינטרנט שיחות והודעות טקסט.."

האם תמליץ על השרות שלנו לחברים?

"כן"

Amit M.
Israel, Israel
Feb 2016

?מה היה הערך העיקרי של השירות

"קשר עם המשפחה"

?האם תמליץ על השרות שלנו לחברים

"כן"

Sharona Prat
Ashkelon, Israel
Feb 2016

?מה היה הערך העיקרי של השירות

"במהלך כל הטיול, היו לי שיחות חופשי לארץ ובחו"ל,אינטרנט רציף ופעיל למעט בעיה שהתגלתה באינטרנט בלאס ווגאס אך לאחר שיחה קצרה עם נציג השירות שלכם הבעיה נפתרה."

?האם תמליץ על השרות שלנו לחברים

"בהחלט כן."

Ofer Kalush
Ain Habshor, Israel
Jan 2016

?מה היתה דאגתכם העיקרית לפני הנסיעה

"שהשרות יעבוד בצורה חלקה"

?לאחר שימושכם בסים, מה דעתכם על השירות

"נהדר.הכול עבד בצורה חלקה ומלאה.שירות מאוד נוח.ביקשנו הארכת שירות לעוד יומיים ונענינו בצורה מהירה"

Eyal Livne
Kfar Sabah, Israel
Jan 2016

?מה היה הערך העיקרי של השירות

"1.הגלישה החופשית, 2.טלפון אמריקאי ,3. קבלת שיחות(עקוב אחרי)"

?האם תמליץ על השרות שלנו לחברים

"כן"

Nurit S.
Ramat Hasharon, Israel
Jan 2016

?מה היה הערך העיקרי של השירות

"רוב הזמן היה אינטרנט וגם לא הייתה בעייה של הוצאה וקבלת שיחות"

?האם תמליץ על השרות שלנו לחברים

"ברור, כבר שחזרתי היום לעבודה המלצתי בחום"

Ron Greenshpan
Israel, Israel
Jan 2016
מה היתה דאגתכם העיקרית לפני הנסיעה לגבי קניית סים לארה"ב?

"זמינות - שיחות ודאטא"

כעת, שהשתמשתם בסים שלנו, איך תגדירו את השירות שלנו בארה''ב?

"מצוין"


C.P
Jerusalem, Israel
Jan 2016

What was your biggest concern before your trip?

"No concerns."

Now that you've used the SIM Card, how do you feel about the Telaway service?

"It worked well. I had no service issues."

Amir
Israel, Israel
Jan 2016

?מה היתה דאגתכם העיקרית לפני הנסיעה

"לוודא שיעבוד ברגע שמגיעים לארה"ב ושלא תהיה בעיה לדבר ולתקשר עם ישראל"

?לאחר שימושכם בסים, מה דעתכם על השירות

".מצוין! אין מלים. היה פשוט מושלם"

D.J
Efrat, Israel
Jan 2016

What was your biggest concern before your trip?

"That it won't work"

Now that you've used the SIM Card, how do you feel about the Telaway service?

"Very Good"

M. G
Jerusalem, Israel
Dec 2015

What was your biggest concern before your trip?

Having it not work when I arrive

Now that you've used the SIM Card, how do you feel about the Telaway service?

It worked as soon as I put it in, which is a huge improvement over your competitor (simzol). Didn't have to do a thing. However, there were times when there was no service: Sparta, NJ and also sometimes inside buildings.

E. W.
Beer Sheva, Israel
Dec 2015

What was your biggest concern before your trip?

"That it wouldn't actually work and just be a waste of money"

Now that you've used the SIM Card, how do you feel about the Telaway service?

"The service was amazing! I had an issue at the beginning and the customer service rep was patient and responsive. The Sim worked wonderfully the whole time I was there. All of my normal capabilities were supported which was very important to me."

A.A
Raanana, Israel
Dec 2015

What was the best feature or value of the Telaway service?

"I was really pleased that I didn't miss any of my calls from Israel and that I had unlimited calling to Israel and within the US as well as good internet/data service."

Would you recommend Telaway to a friend?

"YES!"

A.S
Tel Aviv, Israel
Dec 2015

What was the best feature or value of the Telaway Service?

"The free internet."

Would you recommend Telaway to a friend?

"Yes."

E.P
Zichron Yaacov, Israel
Dec 2015

What was the best feature or value of the Telaway service?

"Data plan"

Would you recommend Telaway to a friend?

"Already did to to several people and they purchased the SIM"

Y. P
Ramat Hasharon, Israel
Nov 2015

?מה היה הערך העיקרי של השירות

גלישה חופשית שיחות ושימוש באופן כללי בטלפון כפי שאני משתמש בו בארץ

?האם תמליץ על השרות שלנו לחברים‎

כן. בטוח.

Yossi
Gan Chaim, Israel
Nov 2015

?מה היה הערך העיקרי של השירות

נוחות בלי דאגות לעלויות נוספות

?האם תמליץ על השרות שלנו לחברים‎

כן

Dave Malkis
Netania, Israel
Nov 2015

?מה היתה דאגתכם העיקרית לפני הנסיעה

הדאגה העיקרית הייתה שהסים יעבוד ואני יוכל לשמור על קשר בארץ ולתקשר בתוך ארה״ב

?לאחר שימושכם בסים, מה דעתכם על השירות‎

הסים עבד מעולה, היתה קליטה ברוב המקומות שהייתי וגם הגלישה הייתה מעולה ללא הפרעות ולא צריך לדאוג לכמות גלישה.

Ronit Shemer
Haifa, Israel
Nov 2015

?מה היתה דאגתכם העיקרית לפני הנסיעה

רציתי להיות מסוגלת להודיע שהגעתי מיד כשנחתתי על מנת שיבואו לאסוף אותי.

?לאחר שימושכם בסים, מה דעתכם על השירות‎

השירות היה מעולה!! הסים עבד בדיוק כפי שהיה צריך במשך שבוע. הdata עבד גם לאחר מכן!!! תשופר נהדר.

Smidi
Holon, Israel
Nov 2015

?מה היה הערך העיקרי של השירות

ביום השני התקשרה אלי נציגה לשאול אם הכל בסדר.זה שירות.

?האם תמליץ על השרות שלנו לחברים‎

בוודאי

Chedva K.
Kriat Yearim, Israel
Nov 2015

?מה היה הערך העיקרי של השירות

השלווה הנפשית הכרוכה בידיעה שאפשר לתקשר בכל מצב

?האם תמליץ על השרות שלנו לחברים‎

בהחלט.

Esther
Haifa, Israel
Oct 2015

What was the best feature or value of the Telaway service?

"Using waze all over calss and wi-fi"

Would you recommend Telaway to a friend?

"yes i will i think its the best deal i ever had"

Hendi N.
Israel, Israel
Oct 2015

What was the best feature or value of the Telaway service?

"Very convenient and reassuring to have my own phone with all of its data and a US number attached to it."

Would you recommend Telaway to a friend?

"Definitely"

Anonymous
Jerusalem, Israel
Sep 2015

What was the best feature or value of the Telaway service?

"Very convenient and reassuring to have my own phone with all of its data and a US number attached to it."

Would you recommend Telaway to a friend?

"Definitely"

Avi Ohana
Haifa, Israel
Aug 2015

What was your biggest concern before your trip regarding purchasing a SIM card for the USA?

"Being available + data

Now that you've used the SIM card, how do you feel about the Telaway service?

Overall satisfied

A. Solomont
Hashmonaim, Israel
Aug 2015

What was your biggest concern before your trip regarding purchasing a SIM card for the USA?

"The forwarding worked and the sim would have good coverage"

Now that you've used the SIM card, how do you feel about the Telaway service?

"Excellent!"

M.B
Beit Shemesh, Israel
Aug 2015

What was your biggest concern before your trip regarding purchasing a SIM card for the USA?

"That SIM would not work in my phone."

Now that you've used the SIM card, how do you feel about the Telaway service?

"AWESOME."

Jeremy Staiman
Ramat Beit Shemesh, Israel
Aug 2015

What was the best feature or value of the Telaway service?

"The ability to use my own phone, and not having to learn a different phone."

Would you recommend Telaway to a friend?

"Yes, I have recommended in the past, and will continue to do so. It's a very good service."

Mark K.
Modiin, Israel
Aug 2015

What was the best feature or value of the Telaway service?

"Not having to worry about extra fees and the internet was very fast."

Would you recommend Telaway to a friend?

"Yes, and I already have."

Dr J T B
Norwich, UK
Jan 2015

Did your Telaway SIM Card work as soon as you arrived?

"It worked the moment I landed in Washington DC for local and UK calls and texts, I did not have to fool around with settings or anything, it just worked and it worked well. I will be taking a Telaway card with me whenever I'm back in the USA…"

What was your favorite aspect of the Telaway service?

"Instant connection when I landed and no delay in connecting UK calls and YES, the Follow Me feature worked perfectly so that UK folks could call my UK number and get me in the US, again with no connection delay."

Anonymous
Calgary, Canada
Dec 2014

Did you have any concerns before you used Telaway?

"Whether or not my phone was already unlocked or not. Next biggest, whether or not it would work."

How was your Telaway service?

"Fantastic! Except that I couldn't get a data connection while actually at the convention I went to, but from what I gather, that was a common problem from all cellular providers--probably too many people there. (At McCormick Place, Chicago.) It worked very nicely at the hotel, however." [Would you recommend Telaway?] "Yes! Friends, employers, colleagues. So worth the money, especially when it's the same price for unlimited calls and data as *just* a 1 GB roaming data plan (no voice/text) from my regular carrier (Bell). And that's nothing compared to what the business plan charged for roaming (Rogers)."

Anonymous
London, UK
Nov 2014

What was your biggest concern before your trip?

"Losing mobile internet connection for my phone."

How was your Telaway experience?

"It worked straight away without any problems as was promised. This is what I wanted and it's what I got! Good!...Best feature was that it was simple to order and simple to get working once in the USA."

Mike L
London, UK
Oct 2014

Any concerns before your trip?

"The biggest concern prior to the trip to the USA was that the purchased SIM would work as advertised when I got to the USA. The last thing I wanted to do was be in a situation late at night trying to contact the help line after such a long flight… The Telaway offer looked too good to be true and was half expecting it not to work…."

Tell us your Telaway experience!

"On arriving to the USA and replacing the SIM card and restarting the iPhone the service provide was absolutely superb. It did exactly what was advertised. Excellent cell coverage providing voice, sms and data throughout my stay. The ability to provide a UK number for those contacting you from the UK was a real plus and the ability to phone UK numbers in the included plan is a unique selling point. All in all an excellent service which I would recommend and use again for sure.… excellent product and service delivering exactly as advertised.....cannot ask for more."

Anonymous
Manchester, UK
Oct 2014

Any concerns before you used the Telaway SIM card?

"If it would arrive on time as 30 day SIMs are issued so close to your departure date. Also it seemed too good to be true!"

How was your Telaway experience?

" It certainly was as good as described! …A quick email from Tellaway reassured me it would arrive on time… I bought this SIM as my father was critically ill and needed to keep in touch. The mobile mins enabled us to speak to him in hospital (sadly for the last time) and describe to him what we were doing on our amazing trip.

Would you recommend Telaway?

"Most most definitely and have already done so!"

Janine
Adelaide, Australia
Oct 2014

Were you concerned about the Telaway service before you left Australia?

[Was concerned..] "Whether it would actually work!! … [And what happened?] Apart from having to fiddle a bit bit to get it all up and running and a short lived glitch toward the end of my trip, which was addressed very efficiently, I was very happy with the service."

What was the best part of using Telaway?

"The unlimited data…got lost a couple of times and being able to access Google maps was a great bonus. Also being able to find places to eat etc all on my phone made our trip so much easier."

Tom
Solihull, UK
Oct 2014

What was the best part of using the Telaway SIM card?

"Loved the free data for the fixed price."

How do you feel about the Telaway service?

"The service was excellent, sim worked really well…. I purchased the sim for my son to use over the summer whilst working in the states... I think you need to increase the amount of mobile minutes available for the package. I did not think this was clear on the web site. "(note from Telaway - we'll work on it, thanks for the feedback!)

Tim
Ampthill, UK
Oct 2014

Any concerns before you used Telaway on your trip?

"That I would get data & calls. I was travelling through California, Nevada, Utah & Arizona."

So how was it?

"I thought the system worked perfectly. Data worked straight away, but I had misread the letter that came with the sim telling me I had to prefix the calls to the UK with 011. I emailed customer service... This solved the problem and from then on we were away."

Paul M
Cirencester, UK
Oct 2014

What were the best parts of using the Telaway SIM card?

"Being able to make several phone calls immediately on arrival. Use the phone as a GPS to navigate with travel data direct from the airport. Plan shopping and obtain on-line coupons (which for us paid the cost of the SIM card). Keep in touch with everything at home. And finally, on the way home, downloading the UK newspapers to read on the plane."

Would you recommend Telaway SIM cards?

"Yes. Although more expensive than buying a SIM card abroad, you can use it on arrival where you may need it most."

Michael Taylor
McGraths Hill, Australia
Sep 2014

Tell us about using the Telaway SIM card

"I received the SIM Card in plenty of time and absolutely loved it. I was able to keep in touch with our 16 & 14 Year Old Children we had left home with relatives and obversely they could keep in touch with us." [The best part was] "The Phone Service & The Unlimited Data."

Would you recommend Telaway to other Australians visiting the United States?

"Absolutely and I already have to all my travelling companions and to two other people since coming back."

Ian
Derby, UK
Sep 2014

Did you have any concerns when you bought a Telaway SIM?

"Not my first trip to the US and have got into the habit of buying SIMs before I go. But they are becoming harder to find. My concern was therefore about finding a suitable solution."

What was your experience? What was the best part?

"Telaway is a suitable solution. A little expensive but cost effective for regular callers. I didnt like that the numbers werent available early (so that I could notify people who needed to get in touch with me)… Being able to call almost anyone and not worry about the cost was good. In addition, being able to use data without worrying about stupid excess charges was really good."

Andy
London, UK
Sep 2014

Did you have any concerns about using Telaway?

"Wondering if it was going to be fully functional when putting the sim card in once in the US. I also had concerns about how much data I would be able to use."

How was using Telaway in the USA?

"Had no concerns once the sim card was installed. Everything worked perfectly. The 4G coverage was superb and I only had one dropped call during the two weeks we were away…. [The best part was} The ability to use the phone for calls and data without any worries about receiving a big bill on my return. It was extremely easy to set up and use and I will definitely be using your services again…. I have already recommended Telaway to a few friends who I know signed up for your sim cards for their holiday last week."

Brandon Sousa
Toronto, Canada
Sep 2014

You received a Telaway SIM card to test out. Did you have any concerns before your travel?

"I have had hit-or-miss experience on the T-Mobile network while driving on the I-95. However, since I was a travel writer given the product for free to test, there was no harm in trying it out."

How was your Telaway experience?

"Extremely surprised and impressed that I would get LTE speeds in the towns of which I was staying it. Of course, still, the service of T-Mobile is hit or miss along the I-95, but that is to be expected. Extremely happy with the unlimited data. Call quality was also very good."

Would you recommend Telaway to other Canadians?

"ABSOLUTELY. I will be using this again and will be promoting this in my travel column and on social media."

A. Mak
Vancouver, Canada
Sep 2014

Did you have any questions before you left Canada?

"Does the data really offer 4G?"

Now that you're back, what did you think of Telaway?

"Everything was great. Data was fast, voice was clear… It gave me the service whenever I needed. Especially the data for the GPS."

DT
Wigan, UK
Aug 2014

What was the best part of using Telaway in the USA?

"Not worried about the cost of using my phone! Was very important I had a lot of data as I use uber a lot to get around LA and save money on my travelling around the city."

Would you recommend Telaway to a friend?

"Without question, easy to set up, I had my calls forwarded so didn't miss anything and I was very happy with the service!.. I'll be using it again on my trips to the US without question."

Mehdi Jafari
London, UK
Aug 2014

Did you have any concerns before you got to America?

"We were worried it might not work and be hard to use, etc., especially after reading a couple reviews saying it was not easy to use the card!!!!!!"

So how was it?

"I can only think those reviews were written by aliens. It was as easy as using my mobile in UK. It saved us a fortune and we will definitely use Telaway again. [the best was] Having the freedom of being in touch where ever we were. To be able to have a holiday without worrying coming back to a huge phone bill. Having the fantastic fast 4G data for phone Nav and allowing the kids to stay in contact with their friends by text phone and face time. Great service."

Caesar La Rosa
Melbourne, Australia
Jul 2014

Did you have any concerns before using Telaway?

"The process was foreign and I wasn't confident it was going to be as smooth as it was. Also, the data limit of 1.5GB (prior to shaping was a concern) given I knew I was going to spend more time online than normal." (note from Telaway: limit is now 3 GB)

Now that you're back from your trip, tell us about using Telaway!

"The service exceeded my expectation. I had coverage everywhere I went in the US. There were a few teething issues with setting up the APN on my devices that didn't automatically pull down the config but that was pretty straightforward to sort out... Unlimited calls to my travelling friends was great. It was good not having to worry about any limits, etc. I was less concerned about being accessible by my family back home in AU… I have already recommended the service to a number of friends who travel a lot.

K.K.
Emu Park, Australia
Jul 2014

How was your US trip with a Telaway SIM card?

"The card worked perfectly. No problems with its use and had coverage throughout. While I didn’t use the phone a huge amount was able to use the data feature regularly with little problem. I guess my only concern was the cost of the card versus value for money but not knowing what usuage figures I had, I guess I wont know."

Do you recommend Telaway for other Australian travellers to America?

"The unlimited feature for calls in USA and data usuage was excellent. Its surprising how much you rely on data availability whilst away from home. I know that free wireless is available in many facilities but I must say that is not always reliable or fast… I think I would recommend the card on the basis of unlimited features and the great coverage that is achieved."

Simon
Horsham, UK
Jul 2014

Now that you've used Telaway more than once, how do you feel about the service?

"When considering the hassle of carrying multiple phones, maintaining contact when via the UK mobile number and the relative ease of use and setup the TelAway service makes lots of sense."

How was the quality of connection?

"Service works really well, at least 95% of the time my connection went through. Data was pretty good, no issues."

Andy R
Weston-super-Mare, UK
Jul 2014

What happened when you arrived in the USA with your Telaway SIM card?

"All fine, connected to network whilst taxiing into airport terminal- fastest connection ever."

What was the best part of the service? Would you recommend Telaway?

"Calls back to UK and unlimited data. I would recommend and I would use you again."

Trevor
St Martin, Canada
Jul 2014

Were you sure Telaway was the right solution for your trip to the USA?

"wasn't sure it would work as good as they claimed"

What’s your review of Telaway now that you’re back home?

"It works even better that what they claimed!!!!! I had a couple of issues with the call forwarding from home, but one call and they fixed the problem immediately. Phone worked great. Coverage was really good, and the data was excellent. I used it lots, both just on my moble, and as a hotspot for my laptop. Download were in the 15-20MBPS range. I was very happy with the service, and will be using it again, if i'm back in the USA on business. It was very nice to be able to look up phone numbers, check maps and directions, and even stream some Olympic Hockey events without having to worry about excessive data charges…. I think the best feature was the unlimited data, and the very fast 4G speeds. I was very impressed."

Mark K
Melbourne, Australia
Jul 2014

Any worries before you used Telaway?

"I was worried about a few things. Would the SIM arrive before I left? Would the SIM work when I arrived in the USA? How good or bad would the network be?"

What was your Telaway experience? Would you recommend it?

"The SIM worked when I arrived and I had no network issues…. [The best part of the service was] for my wife to be able to call a landline (her mother) in Australia and having unlimited usage within the USA…. [Regarding recommendation] Definitely. Already have told family and friends about it."

Bryan J
Red Deer, Canada
Jul 2014

Did you have any concerns when you ordered your Telaway SIM card for Canadians?

"I wasn't sure how reliable the service would be, plus I wasn't sure if the actual SIM card will arrive on time."

Tell us about your journey with Telaway!

"This is way cheaper than what I would have paid had i gone through my own cell phone provider! It was literally a "plug and play". As soon as my plane landed in LA, I turned my phone on and I had great cellular service (voice, text and data). ...highly recommend to anyone flying to the states….I will be availing your services when I return to the states next year. I am recommending your services to my sister who is travelling with her family next month!!!"

S.M.K.C.
St. Catharines, Canada
Jul 2014

Did you have any worries before you left Canada?

"[I worried] that it would not work for data plan"

What's your review of the Telaway data connectivity?

"I hate being away from Data plan so I loved being able to be connected most of the time. When in the hills it did not connect but loved hearing the ring that it had reconnected."

So would you recommend Telaway to a friend?

"YES YES YES"

Anonymous
Ottawa, Canada
Jul 2014

This is your first time using Telaway! Any worries about delivery to you in Canada?

"[my biggest concern was] would I receive my card on time before leaving for my trip."

Tell us about your trip!

"Service was very good both phone and data. No complaints. I also used my phone as a wifi hotspot for my kids to access their email on their cell phones... [The best feature was] the unlimited everything and free calling to Canada which was a must for me."

Do you recommend Telaway?

"Definitely and I will purchase again for my next extended trip to the USA. "

Taff Jones
Tonmawr, Wales, UK
Jul 2014

Any worries before you used your Telaway SIM card?

"America Cell Service is not cheap. [I worried Telaway was] too good to be true. Took a gamble and service was amazing."

Tell us about using the Telaway plan in the USA!

"4G was amazing. This enabled me to have unlimited internet during my business trip. Free UK mobiles was also very welcome… One day I could not phone the UK and emailed an urgent "help" turned out to [be] my fingers lol. Got a support call very soon after… This has to be the best solution to your USA trip. Make sure you check the coverage website first but I found my trip to Tennessee faultless."

Stewart
Isle of Man, UK
Jun 2014

Tell us about the considerations that led you to choose Telaway.

"Before finding Telaway I was looking at having to find a mobile shop, get the right type of SIM, manage the credit on pay as you go..... Ugh. After getting the Telaway SIMs I guess I was just conserned with reception and whether there would be any set up issues."

So what’s your experienced review of Telaway?

"Fab - stuck the sim in when we landed, had emails arriving before we'd picked up the bags…. Pain free, reliable and fast access to the internet. Over the two weeks the SIMs were cheaper than paying for in-room wifi and great for keeping in touch while out and about."

Would you recommend Telaway to others?

"Hell yes I would."

Dave S.
Brisbane, Australia
Jun 2014

What were you concerned about before you got your Telaway SIM card?

"Not knowing if the SIM card would arrive before I departed. (only ordered the SIM card 2 weeks before I departed) Not knowing how reputable the supplier was or how how good the coverage was going to be…"

What's your review of Telaway's SIM cards for Australians going to the USA?

"Fantastic service and amazing value for money… Unlimited data!!!! Was so good to not have to worry about data limits - spent a lot of time on line on social networking sites and using map function to find my way around. Also used the included data to make phone calls to friends and family back home using Viber. Telaway was definitely good value for money and saved me a fortune… Would definitely recommend Telaway to anyone - great value for money. Spoke to a lot of fellow travellers who purchased SIM cards in the States - no one I spoke to managed to purchase a SIM card that offered a comparable service or equivalent value as Telaway."

Rhonda
Perth, Western Australia
May 2014

Did you have any concerns before you used the SIM card?

"I was worried that I might be purchasing from a "dodgy" company and that our SIM cards would either not arrive or not work. Also because I had suggested your company to the rest of our dancing group and a number of those then purchased SIM cards from you I was concerned that they would then have problems."

How was your Telaway experience? Would you recommend it?

"...I was pleased when I received my SIM cards promptly and the numbers ahead of time as requested which was a great relief. Esther, Josh and Danny were the main Telaway staff I dealt with and they were just fabulous. I could not have asked for better service and assistance from them. They went out of their way to ensure Perth phone numbers were used and that everyone from our group had their phone numbers before we left on our trip to the USA. I certainly could not fault your team there at Telaway :) ... Even though we did have problems at times with the service I can honestly say that I was very glad that we had the SIM cards before we departed and it did work well when we had the coverage.... I would happily use your services again and I am more than happy to recommend Telaway to any of our friends travelling to the US." Many times I was able to contact my daughters or other members of our group and this saved a lot of headache and stress. It was wonderful being able to text, call or hear back from my husband in Australia and it did come in handy having the data too."

Giles Murphy
Reading, United Kingdom
May 2014

What were your concerns before your trip to America?

"I had not heard of the company before and I did not know what to expect. But my main concern was the data speed as this was the main reason that I bought the SIM card to reduce my cost of use in America."

So how did it go?

"Very good, I will use again, but the speed of the data was a little slow at times. Even in the center of down town Boston, MA. The cost was very good and value for money. The phone signal was very good and I was always contactable by the family that I was visiting."

Andrew Sweet
Melbourne, Australia
May 2014

How did you feel about Telaway before your trip?

"My biggest concern was the simcard and service wouldnt work as advertised."

How was your Telaway experience?

"Fantastic, it met all my demands and provided an excellent service…. [the best was] Unlimited data… yeah. Not having to worry about call costs whilst in America. Best of all able to call back to Australia to keep in touch with family."

Dale Eden
Brookwater, Australia
May 2014

Tell us about your trip with Telaway's SIM card!

"It was great - as soon as I landed in the USA it was a go. No need to change settings or mucking around- I had service straight away- many thanks for that. For the price I had full service tex messages calls to all USA phones and even home land lines. The data package was great as I used Facebook to post my travels to home. Thanks again!"

Would you recommend Telaway?

"Yes I would. My sisters is travelling to the States in September and she has already planned on acquiring a SIM from you. Thanks again for a stress free holiday, and allowing me the confidence of knowing I could stay in touch with my family at home cheers"

Jules from Facebook
England, UK
May 2014

Review from Facebook:

"Just wanted to say a quick thanks for the service received. I ordered 2 SIMs for a trip to Las Vegas. I went with Telaway because it seemed to be a very simple option - didn't want to faff around with buying SIMs over there and remembering to top up. The cards arrived in plenty of time, as did the phone numbers. When we arrived at the hotel we switched on both phones and within a couple of minutes had good 3G signals (can't say anything about 4G - our phones don't support it!) and we were off and running. We used mainly data all week and plenty of apps (Facebook - uploading loads of photos, Whatsapp, Maps) with no issues whatsoever! Being able to book trips, make local calls for cabs etc and leave them a US number to contact us on was very handy. I'm very happy and would definitely recommend your product."



Anonymous
Perth, Australia
Apr 2014

How did your Telaway SIM card work out?

"It was fantastic - did everything we needed with no issues."

What was the best part about Telaway, and would you recommend us to others?

"The ability to call Australia phone numbers at no charge was an excellent feature. Relatively low cost and minimal hassle to obtain are also noteworthy…. Definitely. Already have."

Stuart H
Plymouth, United Kingdom
Apr 2014

What were your concerns before your trip to America?

"Whether it would actually work or would be a waste of money."

How was your Telaway experience? Would you recommend it?

"Worked like a dream! We were able to ring UK & US numbers easily, and send text messages as normal. We were able to book a helicopter trip & use the phone number as security/contact. Would certainly recommend to anyone."

Tony
Calne, UK
Apr 2014

Did you have any concerns before you used the SIM card?

"Getting the mobile numbers before we left, closely followed by coverage."

So how was your trip with Telaway SIM cards? Would you use Telaway again?

"It just worked. Unlimited talk time, unlimited data for my kids. Having the SIM cards meant we could visit a theme park and split up and go our separate ways without worrying about how we would meet up again later…. Definitely [would use again]. The last time we went to the USA we bought 2 PAYG phones, the phones were low quality so the reception was poor. I didn't even consider reusing them. Telaway SIMs meant we could use our own, good quality phones that we were familiar with using."

JM
London, UK
Apr 2014

Did you have any concerns before you used the SIM card?

"[That} it would be 'blocked' when I tried to use it OR there would be no service in the area I was going to because the network Telaway utilised had only patchy coverage in that part of USA."

Tell us about your trip with Telaway's SIM card!

"Worked well when I was in the right locations (unfortunately the National Parks are not good places for mobile phones which I knew before I went away)….The simcard meant I could use google maps all day every day and also search the internet for restaurants etc. Unlimited calls meant there was no pressure on time for phone calls. Having also used a separate phone for a phone service over the internet when I was in a wi-fi area, the Telaway quality of call was better (clearer, less delay etc)."

Allan S
London, United Kingdom
Apr 2014

Did you have any concerns before you used the SIM card?

"That the SIM would not perform as promised."

How was your Telaway experience? Would you recommend it?

"The SIM worked perfectly and exactly as your website said it would do, it was 100% free of any technical issues… simply the ease of use, place it in your phone and you have instant connection… [Would you recommend us?] absolutely and I shall be buying again on my forthcoming trips to the USA."

Paul K
London, UK
Apr 2014

Did you have any concerns before you used the SIM card?

"That it would work when I put the SIM card in the phone."

Now that you're home, how would you review Telaway's prepaid SIM cards?

"Good service… It worked perfectly."

Graeme A
London, UK
Apr 2014

Thanks for offering your feedback! Tell us about your trip with Telaway.

"I was most concerned whether the SIM card was real and that it would work OK from the first moment I used it in the States: I had never dealt with TelAway before and I believed there was a risk that they could be scammers…. But the reality was brilliant! First of all, the SIM worked straight off the bat as soon as I switched my phone back out of flight mode at Boston airport. It continued to work very well throughout my stay - even in a conference where the hotel wifi was poor, I still got my emails etc. Of course, being able to walk round Boston and be able to find places on my iPhone was great. On top of that, my (first) dual SIM adaptor broke before I got to Heathrow and I sent a plea by email to TelAway to send me a Nano SIM instead of the standard one I originally ordered. The responded incredibly quickly and even called me when I was in the US to make sure everything was Ok with me - it was in the end because I bought another dual SIM adaptor on the plane."

So you would recommend Telaway?

"Yes, I sure would. The price for a few days trip is good value, the customer service is second to none and the SIM works too!"

Gina Y
Five Dock, Australia
Apr 2014

What were your concerns before your trip to America?

"I ordered the SIM cards at the last minute and I was afraid I would not receive them on time."

What happened?

"I received the SIM cards ahead of time and they worked well everywhere…. [the best was] receiving unlimited data access for a very competitive price."

Would you recommend Telaway?

"Definitely!!! I also will purchase the SIM for future trips. Thank you for the great product and service."

PW
Epping, Australia
Apr 2014

What was your priority in choosing a phone solution for your American trip?

"That people could contact me in the case of a business emergency."

How was your Telaway experience?

"Smooth - it just worked!... The service was great - everything worked fine. The only problem is I could only get 2G Edge data which was rather slow. Would be better if the service was more compatible with Australian frequencies." Note from Telaway - we're working on improving speeds in more areas!

J Mac
Glasgow, Scotland
Apr 2014

What was your biggest concern about your trip that led you to look for a SIM card for the USA?

"The main reason why I wanted a USA SIM card was so that I could use the Google Maps feature on my phone and not be charged a fortune for roaming rates."

Now that you're home, how would you review Telaway's prepaid SIM cards?

"The service was absolutely excellent!!! As soon as I landed and inserted the SIM card, all the features were working properly. It allowed me to create a wi-fi hotspot for my wife to use and I was also able to connect my laptop to my wi-fi network in our hotel room when required....we would have literally been lost without it! It worked absolutely perfectly and I would not hesitate to recommend Telaway and I will definitely use the service again."

Denis Tebbutt
Sydney, Australia
Apr 2014

Did you have any concerns before you used the SIM card?

"Would it work and was it worth it?"

Now that your trip is over, were you satisfied? Would you recommend Telaway?

"Most definitely-do you have a service for the UK also?? [It was] excellent, no hassles. Simplicity and convenience - what more do you want?"

Denis T
Sydney, Australia
Apr 2014

What were you concerned about before you got your SIM card?

"Would it work and was it worth it."

How was your Telaway experience? Would you recommend it?

"Excellent, no hassles. Simplicity and convenience - what more do you want?... [re recommendation] Most definitely. Do you have a service for the UK also??"

Steve Farmer
Sandy, UK
Mar 2014

What about Telaway worried you before your trip?

"That it would not deliver the sevices required."

We're happy that you agree it did! Tell us about it!

"Great service, no hassle, easy set-up, perfect for the job… [the best part was] Unlimited data and the ability to use tethering, invaluable!"

Conrad O
London, UK
Mar 2014

What did you like about the Telaway service?

"[I was concerned about] cost and data allowance. Those fears were put to rest when I found Telaway online. The call plan was affordable and liked the fact that calls to landlines in the US and UK were unlimited. Along with unlimited data, perfect using maps and local transport apps, so we knew where we were going. Access to email and social media was also a plus."

What was the best part of your Telaway experience?

"The fact that I received a call from Daniel at Telaway to check that my phone was working and to check that everything was ok was fantastic."

Steve L
Cardiff, UK
Mar 2014

What was your biggest concern about your trip that led you to look for a SIM card for the USA?

"Needed to stay in touch with elderly parents and be available 24/7. Needed comprehensive coverage and internet access to book motels as we moved around Florida."

Tell us about Telaway and why you were satisfied.

"Excellent coverage with 3G available most places. Unlimited service reduced anxiety about huge call charges. Coverage and signal strength better than contract provider in the UK… If you want the security of a reliable, accessible service when away from home with known costs then I would thoroughly recommend Telaway."

Dave
Kiama, Australia
Mar 2014

How did you find using the Telaway USA SIM card?

"I was travelling with a group of around 50 others. About 6 of them had bought SIM cards from eBay and these SIM cards didn't work when they arrived in the States and seller had dissapeared from eBay. My Telaway SIM worked great - and pretty good reception for most of the areas we travelled."

What was the best feature Telaway offered?

"The data feature was terrific - the unlimited feature meant I didn't have to worry about huge bill-shock when I got back home…. would recommend to anyone travelling to States."

AU
Sydney, Australia
Mar 2014

What were your concerns before your trip to America?

"Really that the whole system would work Whether the card would arrive before my departure, whether the card would work as I walked off the plane in San Francisco. Whether the reception would be good."

Now that you're home, how would you review Telaway's prepaid SIM cards?

"The service was fantastic. It all happened as the website advised. The card arrived in plenty of time and it worked as I came off the plane. So did the apps and google maps etc which was fantastic. [The best part was] the amazing patience that your corresponds particularly Josh showed with a doubtful tech user in their replies. The support staff were very clear and patient. Congratulations."

Would you recommend Telaway to a friend?

"Yes and I have already to everyone I met. I am sorry you do not do a Europe one which would be phenomenal."

Anonymous
London, UK
Mar 2014

What were your concerns before your trip to America?

"Whether it would work when I put it in the phone and that I would get good coverage."

How was your Telaway experience?

"It worked straight away when I put the SIM card in the phone in Las Vegas and there was good coverage the whole trip. This was perfect for family calls back to the UK with absolutely no concerns about extra charges. The data connection also worked perfectly for keeping track of emails etc… Best feature by far was the simple process of just putting the SIM card in and it worked without any other settings or codes. Given it was prepaid for unlimited use, the extra few calls back home to family with no concern about big charges was a great bonus. Brilliant service and we will definitely have one again for our holidays to the USA."

Anonymous
Hull, UK
Mar 2014

How was your experience with Telaway?

"The service was fantastic. The SIM card came in plenty of time and a couple of days before I flew my new phone numbers came too. Once in America I had trouble phoning home so I emailed Telaway and they responded immediately. The fault was mine - I was using the wrong code - nothing to do with Telaway."

What was the best part of the Telaway service?

"The best bit was knowing I wouldn't be landed with a big bill when I got home. Everything I needed was pre-paid. I called home very day. I used the internet. Having that phone also gave me peace of mind. I went away as part of a college group, taking students to the USA. It meant that, should they need to students could get in touch with me whenever they needed to… "I would definitely recommend Telaway - indeed one of my friends has already asked about it and I have given her your contact details! A Wonderful Service ! ! ! !"

Abel
Berwick, Australia
Feb 2014

Any concerns before your travel? How was your experience?

"My biggest concern before leaving Australia was network coverage specifically in Hawaii, but that was not a problem at all once we got there… The network service was excellent everywhere we went, the unlimited data was a big plus as it helped us with our google map app to find direction and get around to places we wanted to visit."

What was the best part of the Telaway service? Would you recommend us?

"No doubt the unlimited use of data and calls was the main feature as we didn't have to worry about running out of credit or topping up and being in contact with family in Australia without worrying of surprise phone bills as well as being able to not miss a call to our mobile by diverting all calls to our Telaway sim card…. Absolutely, I tried other prepaid SIM cards for abroad but no one compares to Telaway, I am glad that I managed to find a prepaid service like this just before we left Australia, thanks to Google, I definitely use it again on my next holiday. "

John A.
London, UK
Feb 2014

Tell us about the Telaway service you used on holiday in the USA!

"1. Ordering was quick and easy.
2. Delivery fast and simple instructions included.
3. Emails sent before trip regarding set up and numbers.
4. When arrived in NYC, put the sim in and it worked.
5. Amazing product. Will defo use again. Have recommend already to most of my UK friends.
Having unlimited data was the best part. No wifi for me the whole 10 days.
6. The only annoying thing was that I could not dial UK mobiles. Most of my friends don't have landlines - but due to the unlimited data we stayed in touch.


Amazing amazing amazing. Not once did I worry about a mobile bill when away. Paid the money before I went and got to use all it's services fully. Thank you and will continue to recommend."

Kyle R
Rugby, UK
Feb 2014

What concerns did you have about Telaway before your trip?

"I was unsure as to whether it would actually work and whether the data would really be unlimited."

How was your experience with Telaway?

"The SIM arrived very quick and enclosed was a very helpful little instruction manual. It was easy to use and upon landing in California the texting and calling service worked immediately. However the data did not. I sent an email to the customer service team and within a couple of hourse a received a very helpful call explaining what to do regarding some network settings and for the rest of my trip everything worked fine. Great signal, great service. [The best part was] unlimited data as I am always using apps like Facebook and Instagram. The unlimited texting and calling service is brilliant too as it allowed me to keep in contact with my partner while I was away….110% would recommend to anybody visiting the US. I've already ordered another SIM for my next trip!"

Pad Green
Brisbane, Australia
Jan 2014

How was your trip with multiple Telaway SIM cards?

"They were great especially that because as a family of four we could contact each other straight away, and with unlimited data we felt we would not get lost. (Google maps are great.)" [The best part was] "No waste of time trying to find a phone shop to purchase SIMS, and the family being in contact straight away once we landed."

Would you recommend Telaway to other Australian travellers to America?

"Would definitely recommend to friends."

Debbie S
London, UK
Jan 2014

What did you think of the Telaway SIM card?

"The Telaway pre paid SIM was so convenient and easy to use. It was reassuring to know that my son could make a call and not end up with a horrific bill to pay."

What else did you like about Telaway?

"Best feature was being able to choose the the amount of days required for the pre-paid SIM. I also found it to be good value for money. It was also good that there was a customer helpline if there were any problems."

Tammy
Bexhill, UK
Jan 2014

Any concerns before your trip?

"That the SIM would work as soon as I put it in the phone."

How was your Telaway experience?

"Awesome! Had no problems, it was so simple & easy to use. I managed to stay in contact with home as well as all my friends in USA! ...[the best was] Internet usage! In this day and age we just can't live without it.

Would you recommend Telaway?

"Yes, yes & a bigger YES! I cannot fault anything & the service I received was exceptional. Thank you very much."

LWH
Bangor, UK
Jan 2014

What concern did you have about using your smartphone in America?

"That I would not get internet access while out and about"

How was your trip with Telaway?

"The SIM was fantastic, I could use my phone just as I did back home, picking up 3G nearly everywhere. The best thing was knowing that I could use my phone as much as I wanted and not having to worry about coming home to a huge bill. I would definitely recommend to a friend, and would definitely use next time when travelling to USA."

Rob R
Bracknell, UK
Jan 2014

Did you have any hesitations or concerns picking Telaway?

"I was concerned there would be additional configuration required for data access."

What was the best part about Telaway?

"Ease of use. Just swap the SIM and that's it…. Very pleased with the service, I would use it again and recommend to my friends…. The Telaway SIM was very straightforward to use, I will use the service again for my next trip."

Sacha A
London, UK
Jan 2014

Were you concerned about data limitations with Telaway?

"I thought I wouldn't have enough data allowance and the speed would be slow."

How did the data connection perform for you in the USA with Telaway?

"I needn't have worried. The speed was excellent and the 2GB allowance at the faster speed was never even close to being used in the 2 weeks I was away. This included my usual high email use, WhatsApp, YouTube, Facebook as well as a heavy reliance on Google Maps for SatNav. I monitored my usage on the SIM and used about 1GB. Considering, in LA, I had free wireless at my Hotel and it was freely available in a lot of other places….the speed of my data connection via the SIM was quicker…. [the best parts about Telaway were] Speed of delivery of the SIM. Arrived in plenty of time for my trip. Communication was excellent when I had questions about the service and delivery. The actual usage was excellent and I didn't experience any problems. "

Ann W
Manchester, UK
Jan 2014

Any concerns before your trip to America?

"would it work ok and would the signal be good enough"

How was your experience with Telaway?

"the telaway service was great. There was just a few areas where the signal was very low… [the best part was] the fact that the sim was mailed to me with the number before I left the UK."

Chris S
Liverpool, UK
Dec 2013

Any concerns before your trip?

"…that the card would not perform as promised and that I would have wasted my money"

How was your Telaway experience? Would you recommend Telaway to a friend.

"My concerns were addressed as soon as I put the card in my phone in the USA. Unlimited internet access allowed me to use Sat nav throughout my stay… Yes, it's a good value."

Geoff S
Lymm, UK
Dec 2013

How did you feel about Telaway before your trip?

"We hoped that it would work. Especially Data and Maps."

How was your trip with a Telaway SIM card?

"It was brilliant. Everything worked. Emails, browsing and maps….for some reason unknown to the rest of the world 90% of the US hotels we stayed in CHARGED for wi-fi!... [so] I got all my emails through the SIM card."

Would you recommend Telaway for USA travellers?

"Yes I would. I would put it as essential."

Chris & Colette Keefe
Brighton, UK
Dec 2013

Were you confident when you chose Telaway?

"Was not sure it would work ok."

And now that you've used Telaway, how do you feel?

"So glad we purchased this card. Best thing for travellers ever. We have a disabled son at home, and it was such a relief to be able to call home as many times as we liked to make sure he was ok, gave us great peace of mind. And not worry about the bill when we got back…. Like I said, best thing ever for travellers to the USA."

A Ganiyu
Essex, UK
Dec 2013

What were you concerned about before you used Telaway?

"Thinking the SIM might not work."

Now that you're back home, your thoughts? Would you recommend Telaway to a friend?

"Absolutely yes! … Absolutely great service, the SIM and data services were great… [the best was] data services and unlimited call to UK landline…. Telaway is the best!"

Jonathan T
Isle of Wight, UK
Dec 2013

What was your biggest concern about our USA SIM card?

"That everything would work."

How was your Telaway experience?

"Amazing. SIM arrived in time, and as soon as I got to New York swapped over and worked straight away. Full 4G coverage as well so super fast internet connection, and tethering worked as well….I used 700mb of data when overseas which on O2 would have cost £4200! With Telaway it cost £40!"

Ally1957
Huddersfield, UK
Nov 2013

My biggest concern was…

"whether it would work in 2 different states"

How would you review Telaway's service?

"worked in the San Diego area and Scottdale area. Texts worked. My phone (HTC Trophy) didn't download the APN details off the SIM (doesn't with my home SIM either), but was easily sorted with a phone call to the support desk… It provided me with the internet in the car to find and book things. Shops, dining without having to queue at the hotel computer... generally improved my vacation experience… Only place it didn't work was Death Valley but then neither does anything else. Great product priced right."

F Kadir
from the, UK
Nov 2013

Any worries before your travel?

"Whether the data service would work. "

What was your Telaway experience?

"The best value has to be the data service. I really appreciated being able to check emails etc without worrying about additional charges… I would strongly recommend the Telaway SIM to anyone travelling to the US for a no-hassle, no extra charges solution."

Betty
Peterhead, UK
Nov 2013

Did you have any hesitations about using Telaway?

"It sounded too good to be true."

Did Telaway work for you?

"Telaway do a first class service. I go to America every 2 years on average and each time I go my phone bills are huge when I get home and that's whilst watching I don't go over the score using phone so to be able to use it when I wanted this time was fantastic. [The best part was} Unlimited usage of phone to landlines back home was great and also unlimited data was a god send. We had 2 USA SIM cards so we could keep in touch with each other if we got separated in the parks which saved a lot of time hunting each other down lol. I not only would recommend to a friend I will never go to America again without one!!!!!!!!!!!!!"

John M
Guildford, UK
Nov 2013

When I ordered my Telaway SIM card, I was concerned.

"Lots of bad experiences with using SIMs overseas. Would this be the same? Would it be $60 dollars wasted? It wasn't!"

My Telaway experience:

"It worked without any trouble as soon as I got to the US, and gave fault free performance all the time I was there. It was just like being at home!...Not the cheapest, but it works and the unlimited calling/data facility saves any worry."

Phil L
London, England
Nov 2013

Before my trip, you were worried…

"…that it wouldn't work, my phone wouldn't be unlocked, that getting off the plane I would be without a phone line, etc"

Did Telaway work for you?

"It was great... only issue was I ordered the wrong size SIM and needed to cut and file down the mini SIM to a nano SIM! This worked well." Note from Telaway - not recommended! But phew, glad it worked!

What was the best part? Would you recommend Telaway?


"…lots of free unlimited data - this is good! Yes - I did recommend it to everyone I was travelling with actually, and a few of them did buy a SIM."

B
London, England
Nov 2013

My biggest concern was:

"Whether it would work and do what it was advertised it was going to do. "

Were you satisfied with Telaway?

"Very pleased. It worked perfectly. [The best part was] that there was nothing to do apart from putting in the SIM card."

Rich H
Bromsgrove, UK
Nov 2013

My biggest concern was:

"Finding out what type of SIM card my phone used."

My Telaway experience:

"It was great. It made me feel so much more confident having access to data. [The best part was] having access to Google / Google maps in an unknown city."

Would you recommend Telaway to a friend?

"Yes, I was very happy."

David S
Calne, UK
Nov 2013

Did you have any concerns about using Telaway?

"No concerns, although it would help to have cards valid only two weeks."

Your Telaway review:

[The best feature was] "Not being afraid about calling home or receiving calls from home and not being worried about data consumption...Keep up the good work."

T
Portsmouth, UK
Nov 2013

Before your trip, what was your concern?

"Whether it would work!"

Were you satisfied with Telaway?

"Yes, the SIM worked perfectly, including the free calls to UK landlines, and calls from the UK to my Telaway UK mobile number."

Ashley
Ilford, UK
Nov 2013

Did you have any questions about Telaway before your trip?

"What's included exactly, will the data work? Quality of service?"

Now that you're home, what do you think?

"Great service and worked really well... I will not go to the US again without one. It was simple- just drop in the SIM card and off we went."

UM
London, England
Nov 2013

My biggest concern was:

"That it wouldn't work!"

My opinion of Telaway now:

"Awesome. It was awesome to be connected with my family everywhere even on the road. Just wish I had a package which would allow me to call mobiles in the UK."

Telaway responds - we have a solution now, working on getting it on the website. Contact us if you need it!


A.
London, England
Oct 2013

My biggest concern was:

"Whether it would arrive on time, using the 3-5 day option and whether there might still be any possible way via which Vodafone (my UK service provider) might be able to charge me, whilst there."

My Telaway experience:

[The best thing was] "Calling the home landline for indefinite periods and being able to SMS freely, both US and UK numbers."

Were you satisfied with Telaway?

"YES!...So good, I've been recommending it to friends and contacts, whilst in the US and back home in the UK."

Dee
Bangor, Wales
Oct 2013

Did you have any hesitations about using the SIM card?

"Wasn't sure if this was a scam but had to go for it as elderly mum I needed to stay in touch with."

What was your experience?

"As it turned out my mother was hospitalised just after I left. If I hadn't had Telaway I hate to think what my mobile bill would have been. I was able to call the hospital and my siblings at any time. Full text messaging also which I wasn't expecting. Was able to use WhatsApp too and also Waze which was indispensable! No matter where we went it always got us back to my sister-in-law's!...I would recommend Telaway to anyone travelling to the states as a MUST! Do not travel without it!... As it turned out my dear old 92 year old Mum has passed away since my return and I am soooooo glad I had been able to stay in touch. Many thanks Telaway!"

Rachel Start
Hull, UK
Oct 2013

What were you concerned about?

"That it could have been a con to get £60 out of me and the SIM card might not work, or would run out of credit."
So what happened? "Concerns were definitely addressed! The SIM worked as soon as I put it in my phone and there was never any sign of running out of credit or the SIM stopping working…"

What was the best part of the Telaway service?

"Without a doubt, the data coverage. I was terrified of using my regular SIM as my service provider wanted to charge me £6 for every 1MB I used - this would have meant barely using my phone or facing a HUGE bill to come home to. Unlimited data meant that i could upload all my holiday picture to Facebook for my friends to see, to keep in touch with them on WhatsApp (TM) so it didn't cost them anything in calls or texts to the USA. Also, the amount of 4G coverage was impressive."
Would you recommend Telaway?
"I already have. The controlled amount of the SIM versus an unknown potentially huge bill at home will always be a winner. I'll definitely be back for another SIM next time I go to America!"

Sarah
London, England
Oct 2013

Were you concerned about the service?

My concern was: "That it wouldn't work! I purchased the card for my son who was in Florida for a week."
What happened: "Everything was fine. I would certainly use this service again!"

What was the best thing about your Telaway SIM card?

"The Unlimited feature! As a parent, I felt very comfortable knowing that my son couldn't rack up a huge bill while he was away. I would be very interested in seeing the service extended to cover UK mobile phones rather than just land-lines." (Note from Telaway - we have a solution! Contact our sales team to learn more.)

John Grant
London, England
Oct 2013

My biggest concern was:

"Would the coverage be as good as I needed and would my phone be unlocked in time?"

What was the best part about Telaway?

"Unlimited data. Really useful to set my phone up... and avoid hotel wifi charges... Excellent service . Seamless. Gave me what I needed."

BJ Murray
Belfast, Northern Ireland
Oct 2013

My biggest concern was:

"Would the sim work on my phone?"

How was your Telaway experience?

"[I] just slipped in the SIM and it worked right away!"

What was the best part?

"The data I sent and uploaded pics directly from the top of Sears Tower Chicago!!"

Paul S.
London, England
Oct 2013

Did you have any hesitations about using a prepaid US SIM card?

"I was concerned that it was too good to be true! That the setup would be complicated, but it was very simple, just involving setting up call forwarding on my UK SIM and then inserting the US SIM... I was also concerned about possible hidden charges for data usage or phone calls, but no - everything was inclusive as advertised."

Would you recommend Telaway?

"Yes! Very much so! The whole service was extremely straight forward to set up and very definitely great value for money!

Great service, can't praise it highly enough!"

Alan S
Chesterfield, UK
Oct 2013

My biggest concern was:

"I was worried that my phone would not be automatically set up when I inserted your sim. I have had several UK SIM cards where Internet connectivity had to be entered manually."

What was the best part of the Telaway service?

"The unlimited features of the card and the fit and forget feature."

Malcolm R.
Sheffield, UK
Oct 2013

My biggest concern was:

"…the cost of phone calls and data use, we kept in touch with home on Facebook and let everyone know exactly where we were and what we were doing."

My Telaway experience:

"The car we hired broke down and I had no problem at all using my phone to call the rental company and get an engineer to come out to us... [The best feature of Telaway was] using the internet and keeping in touch with friends and relations, and having peace of mind that we had access to a communications system. I have already told friends about Telaway, the fact that we had paid for the 28 days we were away and we were not coming home to a big phone bill was very reassuring, thank you very much."

D Frame
Bathgate, UK
Sep 2013

My biggest concern was:

"That the data connection settings on my phone wouldn't allow me to connect to the data services."

My Telaway Experience:

"Service was excellent. No issues at all and my fears were unfounded. I didn't have to muck around with the data services at all. I put the SIM card in and it worked without doing anything… Unlimited calls and data were absolutely brilliant. It takes the whole worrying about how much time and data you've spend, away from my trip and one less thing to worry about."

Sunday
Carlisle, UK
Sep 2013

Before I used the Telaway SIM I was worried about...

"...high phone bills since I left kids alone and I needed to maintain regular contact with them."

My Telaway experience:

"I could not believe that I did not require to pay more after buying the SIM card. I got all my phone calls including international ones forwarded to me in the USA!"

The best feature of Telaway: "My family could contact me any time they wished at local phone rates!"
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